Kristin Norton.
Owns client success and delivery. Makes sure RevOps OS gets installed, gets used, gets tuned, and continues to expand inside the accounts we serve.
Delivery and adoption
Kristin is the reason every RevOps OS deployment actually goes live and stays live. The 30-day Foundation onboarding sprint, the 45–60-day Acceleration build, the half-day team training that ships in person with every SWFL engagement — all of it runs through her.
Why engagements renew
Adoption is the variable that decides whether a RevOps OS install becomes an indefinite engagement or a one-quarter project. Kristin owns the pipeline hygiene audits, the monthly tune-up calls, the QBRs (in person for SWFL clients), and the success motion that makes sure the system you bought is the system you actually run.
The expansion conversation
Most NURO clients land at Foundation and upgrade to Acceleration within 90 days. Kristin owns that conversation — data-surfaced, not pitched. When the metrics tell us the operator is ready for standalone AI agents, Kristin opens the upgrade. When they are not, she tunes what is already deployed.
Want to work with Kristin?
Every NURO engagement starts with the free HI into AI Assessment. On completion, you can book a 30-minute call with Chase to walk through the results.