RevOps OS for SWFL Home Services.
Part of the Southwest Florida real estate ecosystem we serve. We install and run the system that captures, qualifies, and books every lead for home services — 24/7, locally accountable, human-led.
The pattern is consistent.
Buyer title: Owner, General Manager, Operations Director.
Lead volume: 30–200 inbound calls and form fills per day across emergency, scheduled service, and quote requests.
Inbound calls during business hours overwhelm the dispatcher. After-hours calls go to voicemail and never get returned. Quote follow-ups slip through the cracks. Review requests never go out, so the Google profile starves while competitors get the stars. Every missed call is a competitor’s appointment.
The workflows for home services.
Vertical-specific workflow examples. Foundation and Acceleration clients get the relevant subset on day one; Custom builds add the integrations specific to your operation.
Inbound voice agent answers 24/7 — qualifies emergency vs. scheduled, books to the right tech’s calendar, captures customer details
Outbound voice agent runs warm sequenced follow-up on every quote that hasn’t closed within 5 days
Missed-call rescue — within 60 seconds of a missed call, AI sends an SMS and attempts a callback
Review request automation triggers within 24 hours of every completed job
Recurring service reactivation — pool, pest, lawn customers get re-booked automatically when their service interval comes due
Dispatch optimization — AI considers tech location, skill match, and job urgency when assigning the route
The four differentiators, re-framed for your work.
Decision Log
Every customer call, every quote follow-up, every dispatch decision — logged. Track which leads turn into jobs and which don’t.
Truth Boundaries
The AI never commits to a price, an arrival window, or a warranty term without your tech approving it. It captures, qualifies, and books — humans close.
SWFL-Built Workflows
Hurricane re-engagement cycles for roofing and restoration. Pre-season HVAC tune-up sequences. Pool reactivation in October. Pest treatment intervals tuned to SWFL species.
HI → AI Doctrine
Your techs do the work. The AI makes sure no one calls and gets a voicemail.
Common questions from home services.
How does the missed-call rescue actually work?
A missed call triggers two things within 60 seconds: an SMS to the caller saying we just missed you and offering a callback time, and an AI callback attempt. Most home services companies recover 30–50% of missed calls this way — calls that previously generated zero revenue.
Can RevOps OS book directly into our dispatch software?
Yes. Foundation covers calendar booking; Acceleration adds dispatch-software integration so the AI is booking into the same tool your dispatcher uses. Custom covers bespoke routing logic for multi-truck, multi-territory operators.
Ready to see what RevOps OS would look like for your home services business?
Or see RevOps OS for the full Southwest Florida real estate ecosystem.